Terms of Service
Effective July 10, 2026 · Updated August 18, 2026
These terms govern your use of this website and, together with any written order or agreement, the services provided by N&N Media Inc. ("we", "us"). By using the site or our services, you agree to them.
1 · What we provide
N&N Media Inc. provides missed-call text-back and appointment-booking software for local home-service businesses. When a client business misses an inbound customer call, our system sends one automated text to that caller identifying the business and offering to book the requested service. All messaging is one-to-one and triggered by the consumer's own inbound call or booking request. We do not send bulk, promotional, or cold-outreach text messages on any line we operate.
2 · Text messaging terms
- By calling our business line or submitting your phone number through this site, you consent to receive the service-related texts described above.
- Message frequency varies with your activity. Message and data rates may apply.
- Reply STOP to opt out at any time; reply HELP for help. Opt-outs are honoured automatically.
- Mobile carriers are not liable for delayed or undelivered messages.
Our Privacy Policy explains how we handle the related personal information.
3 · Client engagements
Setup fees, monthly fees, pilot terms, and any performance guarantee are set out in the written offer or agreement for each engagement. Clients are responsible for the accuracy of the business information we configure on their behalf and for using the software lawfully with their own customers.
4 · Acceptable use
You agree not to misuse the site or services, including submitting false booking information, attempting to disrupt or gain unauthorized access to our systems, or using the software to send unlawful or unsolicited messages.
5 · Intellectual property
The site, its design, and our software configurations remain our property or that of our licensors. Client business names, logos, and customer data remain the client's.
6 · Third-party services
Our services rely on third-party providers (such as hosting, telephony, and scheduling platforms). We are not responsible for interruptions originating with those providers, though we'll work in good faith to resolve them quickly.
7 · Disclaimers & liability
The website is provided "as is." To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or services, and our total liability for any claim is limited to the fees paid to us for the service giving rise to the claim in the three months before it arose. Nothing in these terms limits liability that cannot be limited under applicable law.
8 · Governing law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta. Disputes will be resolved in the courts of Alberta.
9 · Changes
We may update these terms from time to time; the current version will always be posted here with its effective date.
10 · Contact
N&N Media Inc.
3-261 Ranchlands BLVD NE, T1C 0H6, Medicine Hat, Alberta
noah@nn403media.com · nolan@nn403media.com
(825) 435-9621